Described: Sender IDs

Using a Sender ID while sending SMS messages

Your recipients must be aware of the sender in order for SMS messaging to be genuinely successful and captivating. You can make this simpler for clients and increase brand recall by offering a variety of Sender ID choices.

A Sender ID: What is it?

The person who sent an SMS message can be identified by their Sender ID, which can be either numeric or alphanumeric. Sender IDs assist consumers identify which company delivered a specific message by showing up at the beginning of text message discussions.

Sender ID Types

Sender IDs can be used for more than simply the typical cell number setup. Your company may increase recipient engagement and brand recognition with customizable options.

Sender IDs come in three varieties: shared numbers, dedicated numbers, and custom words. To learn more about the specifics of these Sender ID choices, continue reading.

Particular Words

The Sender ID in a Custom Word can consist of up to 11 alphanumeric characters. Your company name, a department within your company, or any other word or phrase you think appropriate might be your Custom Word.

Custom words are exclusive to your business and are a fantastic method to raise recognition and brand awareness. Sending from a Custom Word does not incur additional fees on SMSGlobal’s web SMS platform.

Two-way SMS communication is not supported by Custom Words, in contrast to other Sender IDs. Custom Words are most frequently used by banks, insurance companies, and airlines for transactional SMS when responses are not required.

Dedicated Phone Numbers

A dedicated virtual number is a 16-digit number that is exclusive to your company. Two-way SMS conversations are supported via virtual numbers, but they need to be acquired from an SMS provider such as SMSGlobal.

There are two types of dedicated virtual numbers: long code and short code.

Long code: Depending on the nation you’re sending from, long code numbers might be anywhere from 11 to 16 digits. Although they are less expensive than short code numbers, their length makes them a little harder to recall.

Short code: Short code Depending on the nation you’re sending to, dedicated numbers can range from four to eight digits. Short code numbers are ideal for interactions that start at the customer’s end because they are simple to remember. Many companies use short codes for client requests, feedback, and text-to-win contests.

Common Numbers

A shared number isn’t specific to one company, although it seems like a long code dedicated number. Through the MXT SMS gateway, shared numbers are available for free and facilitate two-way SMS. Only 48 hours after sending your SMS, though, can you expect to hear back.

What kind of Sender ID ought I to select?

A number of variables will determine which Sender ID is suitable for your company. We’ve listed the advantages of each below so you can choose the one that best suits your business requirements and SMS messages.

Particular Words

Using our online SMS platform is free. MXT distinctly recognizes your company and brand.
shows a higher degree of professionalism.
raises awareness of the brand
regarded as best practices for government, insurance, and financial organizations

Dedicated Short Code Number

incredibly simple to recall
Particular to your company’s assistance Keywords are supported and responses are triggered by two-way messaging.
Perfect for consumer requests and text-to-win contests

Dedicated Long Code Number

Particular to your company’s assistance Keywords and triggers are supported by two-way SMS.
More economical than dedicated short code numbers

Common Numbers

Using the MXT gateway is free.
Two-way SMS is supported (within 48 hours of sending).
Ideal for small firms just starting to use SMS communications

How to configure Sender ID

Are you unsure which choice is appropriate for your company or need assistance setting up your Sender ID? To speak with one of our SMS specialists who can guide you through the entire process, get in contact.

Additionally, you can create a free MXT account to have access to our comprehensive Knowledgebase, which has comprehensive instructions and documentation on how to begin using Sender IDs.