After doing some study, you’ve learned about the remarkable ability of business SMS solutions to quickly and efficiently link you with your audience. What comes next?
Selecting the best SMS provider for your company might be difficult. especially considering how many advertisements appear when you search for “SMS.” Or the several low-cost SMS services that claim to provide the most affordable message rates available. It’s challenging to know what to look for or where to begin.
It is undoubtedly challenging to ignore price as a key factor in a company environment that is becoming more and more competitive. However, there are several other crucial—and possibly more significant—factors that need to be considered.
Budget SMS providers, for instance, may allow you to send bulk SMS messages at a low cost per message via their platform, but occasionally this comes at the price of delivery success and dependability. In the long run, this can end up costing you much more.
Although SMSGlobal has some of the most affordable prices on the market, the seven main features listed below are where our service really shines. These are crucial elements that any company should take into account when selecting a business SMS solution or service.
Dependability
Selecting a trustworthy SMS provider is at the top of our list as sending your SMS successfully is your main goal. Seek out a reputable SMS provider that provides a safe and dependable platform with a high uptime guarantee. This implies that you can count on the service to be accessible at all times. You can send messages at any time of day or night with to SMSGlobal’s 99.9% uptime guarantee.
Delivery of messages
Delivery of messages with the fewest possible delays and obstacles is essential, just like in any other kind of communication. Furthermore, not all SMS providers are made equal when it comes to message delivery. Select a business that has direct connections to reputable carriers when searching for an SMS service provider. The greatest proportion of our clients’ communications are effectively delivered since we collaborate with regional and international tier-one carriers. In the absence of these connections, the reverse may occur. In the long run, this could cost you far more, even if you’re utilizing a budget service.
Simple to use
Our MXT platform makes it easy and quick to create and send a bulk SMS campaign. Choose a business that lets you “try before you buy” and make sure their platform is easy to use. You’ll save time and money by doing this.
Scalability
Make sure you select an SMS provider that is scalable and can meet your company’s future needs, even if you’re only starting off with a few hundred messages each month. We collaborate with companies of various sizes, ranging from sole proprietorships to some of the biggest corporations globally. With a scalable platform, you can take advantage of SMS’s capabilities without having to switch providers.
24/7 assistance and customer service
A professional and trustworthy SMS provider will have a dedicated customer support team available around-the-clock to offer assistance and guidance on your SMS campaigns. Since SMSGlobal offers 24/7 service, any queries or problems you may have can be promptly addressed without interfering with your marketing.
Experience
Make sure an SMS service provider has enough experience in the field before committing. You can learn a lot by asking them about their clientele, including how many they have, how long they have been in business, and what kinds of clients they serve. We are honored to care for more than 350,000 people in a variety of industries, including banking, airlines, retail, and healthcare.
Including
Lastly, pick a platform that is simple to integrate with your current CRM, loyalty plans, and other infrastructure and apps. You’ll avoid a lot of hassles by doing this.
Following this checklist will guarantee that you have the finest possible access to SMS, the most effective communications method in marketing, even though it could seem like a lot to process at first. The advantages are unlimited after that.