Bulk SMS Marketing

How to use two-way SMS to determine your Net Promoter Score in a matter of minutes

Your company’s customers are its lifeblood. It goes without saying that gaining new clients is essential to expansion, but retaining current clients is also crucial. Returning, devoted clients are very important to a company and can make the difference between expansion and stagnation. Creating a fantastic customer experience is the first step towards establishing genuine …

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How to Instantly Lower Call Center Operating Expenses

Companies are always searching for methods to cut expenses and increase efficiency. This is especially true when there is expansion. Using the “tried and true” techniques for belt tightening is one of the simplest and fastest ways to accomplish this. These include reducing the number of employees, reengineering procedures, introducing new technology, and changing responsibilities. …

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The importance of SMS in the transition to online shopping

More than three-quarters of the growth in retail sales since the year 2000 has come from online outlets. Consumers now conduct all of their research, browsing, ordering, and transactional activities online, which puts more pressure on physical stores to compete for customers. Retailers now have to adjust to this new reality or risk being overtaken …

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Why the market for application-to-person (A2P) SMS is anticipated to expand

One of the service markets with the quickest rate of growth is A2P SMS. This type of message has been used by both service providers and enterprise organizations to increase engagements and, eventually, improve the customer experience. What is A2P messaging? Sending a text message from an application to a mobile user who has subscribed, …

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What Makes SMS the Best Tool for Customer Surveys

Customer surveys offer businesses the perfect way to communicate with their customers, measure customer happiness, and gain insightful information in a time when in-person interactions are at an all-time low. This gives business owners and marketers information they can use to improve the whole consumer experience and their product or service. Even though the majority …

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How cash flow can be enhanced by SMS payment reminders

A successful cash flow system is essential for business success in 2018. In fact, a recent research by a US bank revealed that cash flow issues account for 82% of small business bankruptcies, according to Entrepreneur.com. Many small to mid-sized businesses still struggle to manage a good cash flow system, despite its significance. A company …

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How SMS may assist your company in achieving World Cup goals

With 3 million spectators and 3 billion viewers worldwide, the 2018 FIFA World Cup in Russia is quickly approaching! Every four years, the World Cup presents a fantastic marketing opportunity for companies both domestically and internationally. Many industries profit from the global phenomena, including airlines, ticketing agencies, hotels, restaurants, bars, and stores. Goals won’t be …

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