After much anticipation, it appears that COVID lockdowns are finally coming to an end. Many firms in Victoria and New South Wales are eager to reopen now that restrictions are starting to loosen. This resumption of trade is not without difficulties, though.
This blog post will provide you with SMS strategy advice for informing clients and staff about modifications to your company’s operations. All of the advantages of employing SMS updates and marketing in your company are covered here, along with the kinds of SMS notifications you should send out and how bulk text messages may become a crucial component of your communication plan after COVID!
Are SMS updates an effective way to communicate with customers?
Yes, sending out SMS notifications is a fantastic method to interact with your clients. Ninety-one percent of smartphone owners always keep their cellphone close at hand. Consequently, you may be sure that your communications are read quickly.
Following COVID, you can use SMS updates to inform clients about services that are interrupted, when your business reopens, and what they need to know to come in person.
Send your clients an SMS on their mobile device, which is where they spend the most of their time.
Use SMS notifications to inform clients of any updates or changes to the business’s hours of operation so that nobody is left behind. A lot of people don’t have their OTT messaging applications’ notifications turned on. Thus, text messaging is the most dependable way to communicate with customers.
For quick responses and interaction, call clients directly at their mobile phone. Compared to emails, SMS notifications have a much higher chance of being read. Send timely alerts with ease by using our bulk text messaging service.
Reopen with ease and provide staff with text message updates
Employees must be informed of what they must do, where to go next, and how the reopening procedure will proceed. SMS updates are a dependable method of promptly disseminating information, particularly when communicating with a sizable workforce.
The significance of maintaining a steady communication plan after a lockdown
Post-lockdown reemergence can be a challenging and perplexing period. Regularly updating all of your company channels—including emails, social media, and SMS messages—is recommended practice throughout this change.
Numerous limitations and health precautions need to be monitored and upheld. By communicating via clear and convenient channels like SMS, your company can make the shift easier for both your clients and staff. In a clear and easy-to-read format, simple SMS alerts can provide information about upcoming changes and anticipated delays.
Six SMS examples and templates for cafes, restaurants, and retail establishments
Using text message alerts in your company has several advantages, such as timeliness and dependability. Text message notifications make it possible to deliver information and updates as fast and easily as feasible.
We’ve prepared six ready-to-use SMS examples to make it easier for you to resume your business. Start your re-opening strategy by pasting these SMS templates into your upcoming campaign.
- Reopening SMS alerts
“Hello {name}, we are very excited to have you return to {business name}! There will be a cap of 10 individuals per store and required masks in accordance with laws. Thank you, {business name}. Respond STOP to unsubscribe.
- Business status updates via SMS
“Dear {name}, {business name} will start up again on {date}. We are open from 9 a.m. to 5 p.m. See you soon! To unsubscribe, text STOP.” - Reminders to sign in
“{Business name} has returned! When you visit us in person, please remember to wear your mask and sign in using the QR code. I appreciate your help. To opt out, reply “STOP.” - Employee reopening information
Employee update from {Company name}: Next week, in-store services will resume. Please discuss rosters and procedures with your line manager.
- Booking page link
“The staff at {business name} is thrilled about the impending reopening. Due to high demand, we will continue to provide takeout in addition to dine-in. Go to our page to reserve a spot. Answer To opt out, stop. - SMS marketing tactics that say “welcome back”
“Happy! {name}, it’s nice to be back. Come celebrate our reopening with 30% off everything in-store on {date}. See you at {business name}. To opt out, text STOP.