SMSGlobal takes pride in offering companies tools to improve and expand their communication strategy. Businesses now have the communication capabilities they’ve been longing for thanks to our recently launched SMS integration on HubSpot. With SMSGlobal’s user-friendly SMS integration, you can expand HubSpot’s capabilities and realize its full potential.
For enterprise firms, streamlining business processes is crucial. Effective communication is essential when speaking with clients or internal stakeholders. Long-term success depends on making sure all pertinent stakeholders are informed of the most recent developments and on the same page. With SMSGlobal for HubSpot, you can always be where your customers are and send them pertinent SMS messages instantly.
Why incorporate SMS into your HubSpot processes?
You may enable your organization to achieve its important objectives from within the CRM with our HubSpot SMS connection. Use SMS, the only message medium that breaks through the clutter, to boost productivity, spur growth, and simplify interactions with customers, prospects, and leads.
MailChimp’s research indicates that the average email open rate is only 21%. Conversely, text messages have a remarkable 98% open rate. With SMSGlobal’s SMS HubSpot plugin, you can make sure that your company’s communications are read rather than disregarded.
With SMSGlobal for HubSpot, you can easily assist your clients with tickets, onboarding, and other tasks. Use an SMS integration that promotes rational, automated, and customizable workflows to enhance and fortify internal corporate operations.
Using HubSpot processes, send a range of SMS messages:
Greetings by SMS
Lead nurturing text texts
Confirmations of support queries
Customized savings
Reminders for appointments
Notifications of student absences
And a lot more!
HubSpot’s SMSGlobal enhances communication procedures
Actions and triggers for SMS enrollment
At the ideal time, initiate relevant and beneficial acts. To automate a process when an SMS event takes place, create SMS enrollment triggers. Additionally, to initiate pre-configured messages within a workflow, set SMS as an action in HubSpot. For example, you can send a customized welcome text message to a new user upon their registration.
Customized SMS advertising
It has never been simpler to increase your sales efforts! Use contact tokens in SMS processes to customize automated messages. adjusting text messages based on the specific account details, actions, and conduct of each receiver. Sending messages using a Sender ID or virtual number that is exclusive to your company can help you make your contact communications as relevant and personalized as feasible. Employing a distinct Sender ID guarantees that recipients will recognize your number and brand right away.
Window for Conversation and Two-Way SMS
With the SMS Conversation Window, you won’t miss a beat. You can have real-time chats with customers and prospects by using the Conversation Window. Maintain a record of every message sent and received in your contact information. Use the Conversation Window’s two-way messaging feature to interact with clients in real time. Utilize easily available chat logs to handle customer care inquiries for a seamless client experience.
Monitoring Activities and Comprehensive Analytics
Take full control of customer communications with SMSGlobal for HubSpot. View recently sent and received messages on Contact Timelines or keep an eye on full SMS exchanges. You can optimize SMS campaigns, automation, and individual SMS communication with detailed information like URL click-through rates and conversions that are automatically tracked in HubSpot. To monitor progress and improve subsequent communications, use campaign and SMS analytics.
Increase conversions and save valuable time with SMS automation on HubSpot.
With SMS automation workflows, engaging leads and improving the customer journey has never been simpler.
Adapt workflows to your company’s requirements.
Including SMS automation in your communication procedures gives both leads and customers a consistent experience. Workflow triggers that deliver SMS updates and alerts to the appropriate person at the appropriate time can help you provide the best possible customer experience. Create segmented SMS workflows and automate SMS within current workflows to send hyper-personalized messages at various client touchpoints.
Configure trigger SMS and automatic drip campaigns for all kinds of HubSpot workflows:
Contact-oriented
Business-based
Deal-oriented
Ticket-oriented
Use unique Sender IDs to enhance HubSpot SMS messaging.
With the ability to transmit from shared numbers, virtual numbers, and custom words, you can improve marketing campaigns and transactional SMS notifications. Send automatic SMS messages from a custom word or virtual number that is exclusive to your company so that receivers can quickly recognize the sender.
Use a unique Sender ID or Virtual Number to add your brand to HubSpot SMS marketing campaigns. Sending crucial transactional alerts, including invoice notifications and booking reminders, is best done with branded Sender IDs that customers are familiar with and trust.
Use cases for SMS in HubSpot processes
Tailor triggers to your company’s communication needs so that your team may concentrate on their primary responsibilities. Create custom SMS workflows with ease that are suited to your company’s requirements and those of your recipients. SMSGlobal for HubSpot is capable of handling everything from personalized text message marketing campaigns to automated transactional communications.
Here are a few examples of how our clients use SMS in their HubSpot processes:
Reminders for payments and invoices
The payment for your current [contact: subscription tier] membership plan is due in five days. Hello [Contact: Name]. The CLS Team, thank you.