The global epidemic has been difficult for the hospitality sector. Due to municipal constraints and social alienation, the use of online services has increased dramatically. However, companies have been able to change what they offer to better serve their clients and the community.
Apps for food delivery, contactless takeout choices, and online reservations and menus have enabled cafes, restaurants, and bars to stay open.
Communication with customers is still crucial, though. It should be economical and feasible to use direct channels; this is where SMS excels. 90% of all text messages are read within three minutes of transmission, and SMS has a 98% open rate. Recipients receive brief, snappy messages in the palm of their hands.
Processes can be streamlined with automated text messages on a strong business foundation using SMS solutions. Provide text message marketing and SMS alerts for cafes, restaurants, and bars:
Offers and promotions
Contactless service and a menu for dine-in
Online reservations and purchases
Delivery and takeout of food
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Promotions and offers for hospitality SMS
82% of smartphone owners read all of their SMS messages, in case you were unaware. Because of this, company SMS continues to be a popular option for efficient marketing channels.
Menu for dine-in and SMS-based contactless service
You anticipate seeing a menu when you arrive at a location to choose what to eat or drink. However, cleanliness needs to be prioritized because the new coronavirus is still prevalent.
With the advent of internet solutions, managing menus is no longer an issue. Additionally, customers can place online orders, reserve tables, and make payments contactlessly using specialized software!
Text reminders for orders and reservations made online
For bars, restaurants, and cafes to operate well in areas where social distancing and capacity restrictions are in place, reservations may be required.”{Name}, you have a reservation for {total} people at {Company} on {Date} at {Time}. I’ll see you then! Give us a call at {Number} to reschedule. In order to opt out, reply STOP.
SMS notifications for food delivery and takeout
SMS alerts provide clients with order updates, regardless of whether they use a meal delivery app or decide to phone their neighborhood pizza place.